• Valores (Shared values): El cliente, lo primero

“We put Customers first”

 

 

• Estructura (Structure): Gobierno Corporativo comprometido con altos estándares del Código de Buen Gobierno en UK.

“The Board is committed to the highest standards of corporate governance, …firmly complied with the requirements of the UK Corporate Governance Code.”

 

 

• Estrategia (Strategy): Fieles a su propuesta de ofrecer valor al cliente

“Continued focus on delivering amazing value to our customers every day” (Our Group Strategy)

 

 

• Sistemas (Systems): La inversión en infraestructura TI como soporte fundamental a su crecimiento

“This strong growth historically has been driven by well-invested systems and infrastructure, creating efficiencies and underpinning a scalable business model”

 

 

• Habilidades (Skills): Trayectoria contrastada de crecimiento sostenido gracias a su capacidad de innovación y buena gestión

“Our long track record of profitable growth demonstrated our ability to maintain and strengthen our position through innovation and effective management”

 

 

• Personal (Staff): Orientado hacia el servicio al cliente

“…immensely proud of our teams across the business for the dedication that they have shown and the great service that they give to our customers” (Andrew Higginson - Chairman)

 

 

• Estilo (Style): Volcado sobre la experiencia del cliente, y los grupos de interés en general

“Poundland will always be fun and friendly with something for everyone”